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Get In Touch

Member &
Provider Services

P: (866) 212-4582

TTY: 711

Para Español

Para información en español llame CommuniCare Advantage al (866) 212-4582 TTY:711

Utilization Management Prior
Authorization

P: (833) 215-9332

F: (866) 439-0065

Quality
Management

P: (855) 969-5870

F: (877) 508-8480

Case
Management

P: (855) 969-5870

F: (877) 478-5888

Compliance
Hotline and Email

P: (800) 238-1770

F: (513) 530-1378

Credentialing/
Recredentialing

P: (866) 212-4582

Social Security
Admin

P: (800) 772-1213

Medicaid Office

Indiana Medicaid Office
(800) 457-4584

Maryland Medicaid Office
(877) 463-3464

Ohio Medicaid Office
(800) 324-8680

Medicare

P: (800) 633-4227

National Suicide Prevention Line

P: (800) 273-8255

Suicide and Crisis Lifeline: 988

Pharmacy

P: (833) 697-8516

Pharmacy Claims

Medimpact:
10181 Scripps Gateway Ct.
San Diego, CA 92131

Premium Payments

OH CHS SNP INC
PO Box 706387
Cincinnati, OH 45270-6387

Provider Relations

CommuniCare Advantage
Attn: Provider Relations
10123 Alliance Road, Suite 240
Blue Ash, OH 45242

P: (866) 225-8501

F: (513) 605-6833

Hours of Operation: Member Services

April 1st - September 30th

8:00am–8:00pm M-F

Please use voicemail if you call after 8 pm and we will return your call the next business day.

October 1st - March 31st

8:00am – 8:00pm 7 days a week
October 1st through March 31st

Please use voice mail if you call after 8pm or on Thanksgiving Day or Christmas Day. We will return your call the next day.

Claims

CommuniCare Advantage Claims Department

We encourage submission of claims via EDI Payor ID #70022

PO BOX 3398
Little Rock, AR 72202

Timely Filing:

Participating Providers: 180 days
Non-Participating: 365 days from date of service

CommuniCare Advantage Appeals & Grievances

Non-Participating Providers and Providers filing pre-service appeals on behalf of members.

10123 Alliance Road
Blue Ash, OH 45242

Participating Providers for Claim disputes

10123 Alliance Road, Suite 240
Blue Ash, OH 45242

Enrollment

CommuniCare Advantage Enrollment
10123 Alliance Road, Suite 240
Blue Ash, OH 45242

Discover the benefits of CommuniCare Advantage.
Call (866) 212-4582 to learn more.