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Get In Touch

Member &
Provider Services

TTY: 711

Para Español

Para información en español llame CommuniCare Advantage al (855) 969-5861 TTY:711

Utilization Management Prior
Authorization

Social Security
Admin

Medicaid Office

Indiana Medicaid Office
(800) 457-4584

Maryland Medicaid Office
(877) 463-3464

Ohio Medicaid Office
(800) 324-8680

Medicare

National Suicide Prevention Line

P: (800) 273-8255

Suicide and Crisis Lifeline: 988

Pharmacy Claims

Elixir:
7835 Freedom Ave, NW
North Canton, OH 44720

Premium Payments

OH CHS SNP INC
PO Box 706387
Cincinnati, OH 45270-6387

Provider Relations

CommuniCare Advantage
Attn: Provider Relations
10123 Alliance Road, Suite 240
Blue Ash, OH 45242

Hours of Operation: Member Services

April 1st - September 30th

8:00am–8:00pm M-F

Please use voicemail if you call after 8 pm and we will return your call the next business day.

October 1st - March 31st

8:00am – 8:00pm 7 days a week
October 1st through March 31st

Please use voice mail if you call after 8pm or on Thanksgiving Day or Christmas Day. We will return your call the next day.

Claims

CommuniCare Advantage Claims Department

PO BOX 21063
Eagan, MN 55121

Timely Filing:

Participating Providers: 180 days
Non-Participating: 365 days from date of service

CommuniCare Advantage Appeals & Grievances

Non-Participating Providers and Providers filing pre-service appeals on behalf of members.

10123 Alliance Road
Blue Ash, OH 45242

Participating Providers for Claim disputes

PO BOX 21063
Eagan, MN 55121

Enrollment

CommuniCare Advantage Enrollment
PO BOX 21063
Eagan, MN 55121

Discover the benefits of CommuniCare Advantage.
Call (855)-969-5861 to learn more.